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Central Office Staff

The USAC Central Office is located in Reno, Nevada on the campus of the University of Nevada, Reno. The office is composed of Program Advisors, University Relations Coordinators, Enrollment Representatives, Accounting Specialists, and other staff who are here to provide personalized pre-departure advising and support you throughout your study abroad experience.

Departments:

USAC Administration

Dr. Alyssa Nota

Dr. Alyssa Nota

President/CEO

Advising

USAC Program Advisors are your main contact for questions about your program site, housing abroad, student visa process, travel plans, health and safety, pre-departure and arrival information, scholarships, and more. They are also the primary contact for students when they are studying abroad.

If you have questions about a specific USAC program or country and would like to chat one-on-one about it, please find the corresponding USAC Program Advisor below to schedule an appointment.

Cami Alfaro

Cami Alfaro

Director of USAC Advising

Emily Schmith

Emily Schmith

Partnership Coordinator

Justine Toro

Justine Manuel

Partnership Coordinator

Lorna McPalmer

Lorna McPalmer

Contact Lorna

Partnership Coordinator and Program Advisor

Programs: Czech Republic, Germany, Poland, Sweden, The Netherlands, and Spain (Valencia)

Schedule an Appointment

Nadeen Black

Nadeen Black

Contact Nadeen

Partnership Coordinator and Program Advisor

Programs: Spain (Alicante, Bilbao, Madrid, and San Sebastián)

Schedule an Appointment

Dominique Nelson

Dominique Nelson

Lead Program Advisor & Diversity/Inclusion Officer

Programs: France and Scholarships

Belen Figueroa

Belen Figueroa

Contact Belen

Program Advisor

Programs: China, India, Korea, Thailand

Schedule an Appointment

Lauren Hudson

Lauren Hudson

Contact Lauren

Program Advisor

Programs: Italy and Portugal

Schedule an Appointment

Anna Shoultz

Anna Shoultz

Contact Anna

Program Advisor

Programs: Australia, Brazil, Chile, Ghana, New Zealand, South Africa, and Uruguay

Schedule an Appointment

Alissa Qualheim

Alissa Qualheim

Contact Alissa

Program Advisor

Programs: England, Ireland, and Scotland

Schedule an Appointment

Shani Sullivan

Shani Sullivan

Contact Shani

Program Advisor

Programs: Costa Rica, Cuba, Israel, and Japan

Schedule an Appointment

University Relations

The University Relations team is ready to answer any questions you may have about USAC or our programs. The team works with universities around the country and travel to many study abroad fairs.

If you have general questions about USAC, how to find a program in your major, or anything all, schedule an appointment with the University Relations Coordinator who works with universities in your state.

Sabrina Harris

Sabrina Harris

University Relations Manager

Joel Freeman

Joel Freeman

University Relations Coordinator

States: California (Northern), Idaho, Illinois, Iowa, Michigan, Minnesota, North Dakota, Nebraska, Ohio, South Dakota, Wisconsin.

Schedule an Appointment

Jonathan Hakim

Jonathan Hakim

University Relations Coordinator

States: Arizona, Colorado, Connecticut, Indiana, Kentucky, Massachusetts, Maine, New Hampshire, New Mexico, Nevada, New York, Rhode Island, Utah, Vermont, Wyoming.

Schedule an Appointment

Kaitie Brown

Kaitie Brown

University Relations Coordinator

States: Alaska, Delaware, Hawaii, Maryland, Montana, New Jersey, Oregon, Pennsylvania, Texas, Virginia, Washington, Washington D.C., West Virginia.

Schedule an Appointment

Rachel Hardison

Rachel Hardison

University Relations Coordinator

States: Alabama, Arkansas, California (Southern), Florida, Georgia, Kansas, Louisiana, Missouri, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee.

Schedule an Appointment

Health and Safety

The Health and Safety team is your primary resource for questions regarding your health, safety, and security on USAC programs. Contact the Health and Safety Team with questions and concerns regarding travel, insurance, and other well-being abroad inquiries.

Elizabeth Rice

Elizabeth Huskin Rice

Health and Safety Manager & Support Officer

Dr. Christine Sieben

Dr. Christine Sieben

Health and Safety Manager & Support Officer

Christie Chaump

Christie Chaump

Health and Safety Assistant

Enrollment Services

The Enrollment Services Department is your best resource for application, course and program registration, transcripts, internships, and GPA questions.

Kara Bingham

Kara Bingham

Director of Academic Affairs

Jillian Kent

Jillian Kent

Enrollment Services Manager

Justus Watt

Justus Watt

Senior Academic Affairs Coordinator

Joel Lippert

Joel Lippert

Contact Joel

Senior Enrollment Specialist

Programs: England, Germany, Israel, Italy, New Zealand

Jana Arnold

Jana Arnold

Contact Jana

Enrollment Specialist

Programs: China, France, Ghana, India, Japan, Scotland, Sweden, Thailand, The Netherlands

Kathryn Rogers

Kathryn Rogers

Contact Kathryn

Enrollment Specialist

Programs: Australia, Brazil, Chile, Costa Rica, Cuba, Czech Republic, Korea, Poland, Uruguay

Stacey Arnsdorff

Stacey Arnsdorff

Contact Stacey

Enrollment Specialist

Programs: Online Global Perspectives

Tylo Ward

Tylo Ward

Contact Tylo

Enrollment Specialist

Programs: Ireland, South Africa, Spain

Sonomi Imagawa

Sonomi Imagawa

Academic Affairs Coordinator

Advancement and Engagement

Advancement and Engagement (A+E) Department comprises five key areas of focus marketing, creative and web, development/alumni relations, external/internal communications, and PR/media relations.

A+E provides strategic and creative counsel, facilitates connections across our target audiences, and enhances the engagements and experiences others have with USAC with the ultimate goals of advancing USAC's mission by enhancing its brand, reputation, visibility, and audience engagement.

This is accomplished through integrated and innovative approaches to marketing, creative communications, and fundraising/development solutions.

Kimberle Tulman

Kim Tulman

Director of Advancement & Engagement

Nicole Duxbury

Nicole Duxbury

Marketing Communications Specialist

Tyler Moye

Tyler Moye

Marketing Communications Coordinator

Katrina Raenell

Katrina Raenell

Web Content Strategist

Amber Aiton

Amber Aiton

Contact Amber

Alumni/Donor Relations Officer

Accounting

The Accounting Department is ready to help you with billing, payment, budget sheets, and financial aid consortium agreements.

David Mustard

David Mustard

Director of Finance

Shelly Bass

Shelly Bass

Operations Accounting Manager

Ricci Curren

Ricci Curren

A/R Specialist

Jason Connolly

Jason Connolly

A/R Specialist

Leah Radcliffe

Leah Radcliffe

Senior Accountant

Jeadene Solberg

Jeadene Solberg

A/R Specialist

Schyler Tune

Schyler Tune

Staff Accountant I

Sandra Torres

Sandra Torres

A/P Specialist

Betty Zenteno

Betty Zenteno

Staff Accountant I

Kai Mars

Kai Mars

Accounting Specialist

Isabell De Jesus

Isabell De Jesus

Accounting Specialist

Human Resources

Human Resources supports USAC's world-wide employees empowering them to serve students participating in our programs abroad.

Virginia Dunn

Virginia Dunn

Director of Human Resources

Rubi Lopez

Rubi Lopez

Human Resources Representative

Information Technology

The Information Technology Department oversees network administration and application development, and supports users of the USAC Gateway and Global online portals.

Fritz Roske

Fritz Roske

Director of Information Technology

Josh Black

Josh Black

Software Development Manager

Francisco Becerra-Ortiz

Francisco Becerra-Ortiz

Programmer/Analyst I

John Singh

John Singh

Programmer/Analyst I

Ognjen Grubor

Ognjen Grubor

Application Specialist

Mason Najima

Mason Najima

Support Specialist I

Andew Zeiser

Andrew Zeiser

Server and Cloud Systems Administrator