Staff
USAC staff are here to provide you with personalized support throughout your study abroad experience. Our team spans the globe, with staff located not only in our Central Office in Reno, Nevada, but also across more than 15 U.S. states, as well as on-site staff or support available for our program locations around the world.
Departments
- Academic and Enrollment Services
- Accounting
- USAC Administration
- Advising
- Health and Safety
- Human Resources
- Information Technology
- Institutional Relations
- Marketing and Communications
- Staff Abroad
Central Office Staff
The USAC Central Office is located in Reno, Nevada on the campus of the University of Nevada, Reno. The office is composed of Program Advisors, Institutional Relations Officers, Enrollment Representatives, Accounting Specialists, and other staff who are here to provide personalized pre-departure advising and support you throughout your study abroad experience.
USAC Administration
![Alyssa Nota, Ph.D](/images/staff/Alyssa-Nota.jpg)
Alyssa Nota, Ph.D.
(she/her)
President/CEO
Strategic Initiatives/Special Projects
![Jeremy Doughty](/images/staff/Jeremy-Doughty.jpg)
Jeremy Doughty, Ph.D.
(he/him)
Academic Innovation & Research Specialist
![Amanda Stewart](/images/staff/Amanda-Stewart.jpg)
Amanda Stewart
Special Projects & Alumni Development Officer, Director of Institutional Relations
Advising
USAC Program Advisors serve as the primary point of contact for enrolled students seeking guidance on various aspects of their study abroad experience. This includes inquiries related to program location, housing arrangements, the student visa process, travel arrangements, pre-departure and arrival details, and more.
![Cami Alfaro](/images/staff/Cami-Alfaro.jpg)
Cami Alfaro, M.S.
(she/her)
Director of Advising
![Justine Manuel](/images/staff/Justine-Manuel.jpg)
Justine Manuel
(she/her)
Manager of Advising
![Bonnie Woolrich](/images/staff/Bonnie-Matheson.jpg)
Bonnie Woolrich
(she/her)
Partnership Program Coordinator
![Alissa Qualheim](/images/staff/Alissa-Qualheim.jpg)
Alissa Qualheim, M.Ed.
(she/her)
Partnership Program Coordinator
![Emily Schmith](/images/staff/Emily-Schmith.jpg)
Emily Schmith
(she/her)
Advising Special Projects Coordinator
![Ariana Chu](/images/staff/Ariana-Chu.jpg)
Program Advisor
Programs: China, India, Israel, Japan, South Africa, and Vietnam
![Dominique Nelson](/images/staff/Dominique-Nelson.jpg)
(they/them)
Program Advisor
Programs: Czech Republic, France, and Portugal
![Rachel Dickson](/images/staff/Rachel-Dickson.jpg)
(she/her)
Program Advisor
Programs: Australia, Italy (Viterbo), Ireland, and New Zealand
![Tara Littlefield](/images/staff/Tara-Littlefield.jpg)
(she/her)
Program Advisor
Programs: Spain (Alicante and San Sebastián) and Sweden
![Anneka Shaver](/images/staff/Anneka-Shaver.jpg)
(she/her)
Program Advisor
Programs: Chile, Costa Rica, Cuba, Thailand, and Uruguay
![Amanda Singleton](/images/staff/Amanda-Singleton.jpg)
(she/her)
Program Advisor II
Programs: England and Scotland
![Madeleine Smith](/images/staff/Madeleine-Smith.jpg)
(she/her)
Program Advisor
Programs: Italy (Reggio Emilia, Torino, and Verona)
![Emily Stage](/images/staff/Emily-Stage.jpg)
(she/her)
Program Advisor
Programs: Netherlands and Spain (Bilbao and Valencia)
USAC/UNR Advising
Institutional Relations
The Institutional Relations team is ready to answer any questions you may have about USAC or our programs. The team works with universities, colleges, and other institutions around the country and travel to many study abroad fairs.
![Amanda Stewart](/images/staff/Amanda-Stewart.jpg)
Amanda Stewart
Director of Institutional Relations
![Jonathan Hakim](/images/staff/Jonathan-Hakim.jpg)
(he/him)
Senior Lead Institutional Relations Officer
States: Arkansas, Connecticut, Louisiana, Massachusetts, Maine, New Hampshire, New Jersey, New York, Oklahoma, Pennsylvania, Rhode Island, and Vermont
![Caroline Anderson](/images/staff/Caroline-Anderson.jpg)
(she/her)
Institutional Relations Officer
States: Colorado, Iowa, Kansas, Minnesota, Nebraska, North Dakota, South Dakota, and Wyoming
![Katrina Brown](/images/staff/Katrina-Brown.jpg)
(she/her)
Institutional Relations Officer
States: Idaho, Montana, Nevada, Texas, Utah, and Washington
![Raquel Cifuentes](/images/staff/raquel-cifuentes.jpg)
(she/her)
Institutional Relations Officer
States: Alabama, Bahamas, Florida, Georgia, Mississippi, Puerto Rico, South Carolina, Tennessee, and U.S. Virgin Islands
![Kim Diehl de Yanes](/images/staff/Kim-Diehl.jpg)
(she/her)
Institutional Relations Officer
States: Illinois, Indiana, Michigan, Missouri, Ohio, and Wisconsin
![Charles Petranek](/images/staff/Charles-Petranek.jpg)
(he/him)
Institutional Relations Officer
States: Alaska, Arizona, California, Hawaii, New Mexico, and Oregon
![Thomas Phillips II](/images/staff/Thomas-Phillips.jpg)
Thomas Phillips II, M.A., Ph.D.
(he/him)
Institutional Relations Officer
States: Delaware, Kentucky, Maryland, North Carolina, Virginia, Washington D.C., and West Virginia
Health and Safety
The Health and Safety team is your primary resource for questions regarding your health, safety, and security on USAC programs. Contact the Health and Safety Team with questions and concerns regarding travel, insurance, and other well-being abroad inquiries.
![Elizabeth Rice](/images/staff/Elizabeth-Rice.jpg)
Elizabeth Rice
(she/her)
Senior Health and Safety Manager
![Dr. Christine Sieben](/images/staff/Christine-Sieben1.jpg)
Christine Sieben, Ph.D.
(she/her)
Health and Safety Manager & Support Officer
![Victoria West](/images/staff/Victoria-West.jpg)
Victoria West
(she/her)
Health and Safety Assistant
Academic and Enrollment Services
Academic and Enrollment Services is your best resource for questions about your application or our admissions process, internship placements, course registration, syllabi, and academic records (i.e., transcripts and grades.)
![Kara Bingham](/images/staff/Kara-Bingham.jpg)
Kara Bingham, M.A.
(she/her)
Director of Academic Affairs
![Justus Watt](/images/staff/Justus-Watt.jpg)
Justus Watt, M.A.
(he/him)
Registrar
![Stacey Arnsdorff](/images/staff/Stacey-Arnsdorff.jpg)
Stacey Arnsdorff
(she/her)
Assistant Registrar
![Valentina Ossio-Marin](/images/staff/Valentina-Ossio-Marin.jpg)
Valentina Ossio-Marin
(she/her)
Registration Assistant
![Jillian Kent](/images/staff/Jillian-Kent.jpg)
Jillian Kent, M.A.
(she/her)
International Student Coordinator/
Scholarship Administration
![Joel Lippert](/images/staff/Joel-Lippert.jpg)
(he/him)
Senior Enrollment Specialist
Programs: Czech Republic, Germany, and Spain (Bilbao and San Sebastían)
![Stephanie Seitz](/images/staff/Stephanie-Seitz.jpg)
(she/her)
Lead Enrollment Specialist
Programs: India, Spain (Alicante,
Madrid, and Valencia), South Africa;
and Virtual Internships
Schedule an Appointment
![Ashleigh Patton](/images/staff/Ashleigh-Patton.jpg)
(she/her)
Enrollment Specialist
Programs: England, Ireland,
New Zealand, and Scotland
Schedule an Appointment
![Kathryn Rogers](/images/staff/Kathryn-Rogers.jpg)
(she/her)
Enrollment Specialist
Programs: Australia, France, the Netherlands, Portugal, and Sweden
Schedule an Appointment
![Esmeralda Rosales](/images/staff/Esmeralda-Rosales.jpg)
(she/her)
Enrollment Specialist
Programs: Chile, China, Costa Rica, Cuba, Thailand and Uruguay
Schedule an Appointment
Marketing and Communications
The Marketing and Communications Department comprises five key areas of focus — marketing, creative and web, alumni relations, external/internal communications, and PR/media relations.
The team provides strategic and creative counsel, facilitates connections across our target audiences, and enhances the engagements and experiences others have with USAC with the ultimate goals of advancing USAC's mission by enhancing its brand, reputation, visibility, and audience engagement.
This is accomplished through integrated and innovative approaches to marketing and creative communications. Contact us at marketing@usac.edu
![Kat Raenell](/images/staff/Kat-Raenell.jpg)
Kat Raenell, M.Ed.
(she/her)
Senior Manager & Marketing Communications Strategist
![Bill Goloski](/images/staff/Bill-Goloski.jpg)
Bill Goloski
(he/him)
Marketing Communications Manager
![Lauren Broce](/images/staff/Lauren-Broce.jpg)
Lauren Broce
(she/her)
Social Media Manager
![Allie Crichton](/images/staff/Allie-Crichton.jpg)
Allie Crichton
(she/her)
Website Strategist
![Colette Horton](/images/staff/Colette-Horton.jpg)
Colette Horton
(she/her)
Marketing Specialist & Alumni Content Coordinator
Accounting
The Accounting Department is ready to help you with billing, payment, budget sheets, and financial aid consortium agreements.
![David Mustard](/images/staff/David-Mustard.jpg)
David Mustard, CPA
Director of Finance
![Shelly Bass](/images/staff/Shelly-Bass.jpg)
Shelly Bass
Accounting Operations Manager
![Leah Radcliffe](/images/staff/Leah-Radcliffe.jpg)
Leah Radcliffe
Accounting Supervisor
![Bonnie Hardy](/images/staff/Bonnie-Hardy.jpg)
Bonnie Hardy
Accounting Administrator
![Schyler Tune](/images/staff/Schyler-Tune.jpg)
Schyler Tune
Staff Accountant I
![Isabell De Jesus](/images/staff/Isabell-DeJesus.jpg)
Isabell De Jesus
Staff Accountant
![Tim Smith](/images/staff/Tim-Smith.jpg)
Tim Smith
Financial Planning & Analysis
![Jason Connolly](/images/staff/Jason-Connolly.jpg)
Jason Connolly
Lead Student Accounting Specialist
![Ricci Curren](/images/staff/Ricci-Curren.jpg)
Ricci Curren
Student Accounting Specialist
![Jeadene Solberg](/images/staff/Jeadene-Solberg.jpg)
Jeadene Solberg
(she/her)
Student Accounting Specialist
![Nicholas Steiner](/images/staff/Nicholas-Steiner.jpg)
Nicholas Steiner
(he/him)
Student Accounting Specialist
![Trystan Swetkovich](/images/staff/Trystan-Swetkovich.jpg)
Trystan Swetkovich
Student Accounting Specialist
![Joe Uhrich](/images/staff/Joe-Uhrich.jpg)
Joe Uhrich
Student Accounting Specialist & Accounting Systems Analyst
Human Resources
Human Resources supports USAC's world-wide employees empowering them to serve students participating in our programs abroad.
![Virginia Dunn](/images/staff/Virginia-Dunn.jpg)
Virginia Dunn
(she/her)
Director of Human Resources
![Stacey Puentes](/images/staff/Stacey-Puentes.jpg)
Stacey Puentes
Senior Human Resources Representative
Information Technology
The Information Technology Department oversees network administration and application development, and supports users of the USAC Gateway and Global online portals.
![Fritz Roske](/images/staff/Fritz-Roske.jpg)
Fritz Roske
Director of Information Technology
![Josh Black](/images/staff/Josh-Black.jpg)
Josh Black
Software Development Manager
![Francisco Becerra-Ortiz](/images/staff/Francisco-BecerraOrtiz.jpg)
Francisco Becerra-Ortiz
(he/him)
Software Developer I
![Yasiel Sanchez](/images/staff/Yasiel-Sanchez.jpg)
Yasiel Sanchez
(he/him)
Software Developer II
![Jaroan Tatum](/images/staff/Jaroan-Tatum.jpg)
Jaroan Tatum
Software Developer I
![Ognjen Grubor](/images/staff/Ognjen-Grubor.jpg)
Ognjen Grubor
Application Specialist
![Caleb Davie](/images/staff/Caleb-Davie.jpg)
Caleb Davie
(he/him)
Server and Cloud Systems Administrator
![Mason Najima](/images/staff/Mason-Najima.jpg)
Mason Najima
(he/him)
CRM Analyst
![Hunter Noël](/images/staff/Hunter-Noel.jpg)
Hunter Noël
(he/him)
Desktop Support Specialist
Staff Abroad
USAC programs offer on-site staff and support at varying levels depending on the program. Learn more about on-site staff on the program pages.
USAC Specialty Programs
Specialty Programs feature full-time, on-site support from USAC Resident Directors, staff, and faculty. Resident Directors run and manage the entire program on-site including academics, hiring, planning, emergency support, and more.
Country | Program | Resident Directors |
---|---|---|
Chile | Santiago | Jorge Molina (he/him) |
China | Chengdu | Wentao Song (she/her) |
Shanghai | Jessica Wang | |
Costa Rica | Heredia | Carlos Oviedo |
Cuba | La Habana | Sebastian Bombi |
Czech Republic | Prague | Jan Stodola |
France | Lyon | Stefano Pizzetti (he/him) |
Pau | Robina Müller | |
Germany | Lüneburg | David Gilland, Ph.D. |
India | Bengaluru | |
Ireland | Cork | Patrick O’Donnell |
Galway (Summer) | Mark Quigley, Ph.D., and Patrick Bixby, Ph.D. | |
Italy | Reggio Emilia | Simona Lai |
Torino | Eliana Silvestro | |
Verona | Alessio Sartore, Ph.D. | |
Viterbo | Francesca Del Giudice | |
Spain | Alicante | Luis Fernández Rellán |
Bilbao/Getxo | Ibon Zamanillo Elguezabal, Ph.D. | |
Madrid | Sara Elso, Ph.D. | |
San Sebastián | Miriam Diaz Granado, Ph.D. | |
Valencia | Laura Rostowfske Reilly | |
Thailand | Chiang Mai | Chaidarun "Jum" Tippawan (she/her) |
Uruguay | Montevideo | Sebastian Bombi |
USAC Partnership Programs
Partnership Programs feature support from the host university and international programs offices.