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Student Well-Being Abroad

USAC is available to assist and advise students with health concerns both before and during the study abroad experience. Support is available from the USAC Central Office, on-site staff and our insurance provider, CISI.

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Our Resident Directors and partner university staff will provide you with a list of preferred doctors and hospitals during orientation and you can also call CISI for assistance with medical referrals. We provide an extensive health and safety orientation at each site, where you will learn about the health care system and procedures of your host country, along with how to stay healthy while abroad.

Insurance

USAC students can contact CISI’s assistance company, AXA, for advice and medical referrals before or during their study abroad experience.

The USAC insurance policy coverage begins on the group departure date listed on the program calendar and ends approximately two days after the program end date. The option to purchase travel insurance for additional time is available for students who wish to travel before or after the program dates. Please contact enrollments@mycisi.com or call 203-399-5509 for more information.

We understand that you may be concerned about the financial investment involved in studying abroad and travel, especially during the COVID-19 pandemic. Optional trip protection plans, including Cancel For Any Reason (CFAR) insurance, are available to you through CISI’s partner, Travel Insured International. Please note that CFAR coverage must be purchased within 21 days of the student’s initial trip payment/deposit. The USAC application fee (if applicable) or confirmation deposit is considered the initial payment. You will find complete information and be able to enroll directly through CISI Optional CFAR insurance. Travel Insured International can be reached directly via phone at (855) 611-0918 or email customercare@travelinsured.com.

Mental Health

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For many students, arriving in a new country to study abroad is an exciting time full of new people and experiences. It can also be quite challenging to adjust to life in a new location where you don’t know anyone or speak the language well. While at home, students have friends, family and professional support systems for coping with mental health obstacles. These support systems may be more limited while abroad.

Additionally, mental health conditions that are mild, dormant, or well-controlled in your usual environment may be exacerbated abroad and may require additional planning and attention. Here are some tips to help manage your health and well-being:

  • Get plenty of sleep and exercise and maintain a healthy diet
  • Limit alcohol consumption
  • Engage in your community through volunteer work, sports, or local clubs
  • Reach out to USAC or host university staff when you need help

USAC’s health insurance covers mental health issues and students can call the assistance line 24/7 for a referral for a local or online mental health counselor.

Learn how other students have coped with mental health problems and see past students’ tips on adjusting to life abroad with the resources below.