Depending on the type of USAC program (Specialty vs. Partnership), program sites will be staffed by USAC personnel or the host university International Office staff that will provide on-site assistance and support to your student. The USAC Resident Directors have worked with USAC for an average of 12 years and are therefore very experienced of taking care of student needs.
Before your student’s departure, you will be mailed a copy of the Arrival Update which contains contact information and mailing addresses for the staff at your student’s program site. Keep in mind, the on-site staffis simultaneously preparing for your student’s arrival and overseeing the well-being of current students. Therefore, please only contact the staff abroad if it is an emergency situation.
For Emergency Contact Information, please see the Health and Safety section.