What Should You do in Case of an Emergency?
- Students receive local emergency contact information during on-site orientation, including the local equivalent of 911.
- Students receive a Cultural Insurance Services International (CISI) insurance card with 24/7 contact for assistance services.
- Students should check their USAC Gateway account to ensure that their emergency contact information for their family back home is accurate and up-to-date. In an emergency, students’ emergency contacts will be notified.
In the U.S. our main toll-free number for use during office hours is 1-866-404-USAC (1-866-404-8722) or 775-784-6569. If calling after regular business hours, the recording will provide an alternate phone number for the emergency contact who will be able to connect with overseas staff, if necessary.